Standards & Guidelines
Our website is developed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1 and aims for conformance at level AA. We use semantic HTML, ARIA landmarks, proper form labels, logical heading structure, and sufficient color contrast to support screen readers and assistive technologies.
Scope & Third-Party Content
While we strive to maintain full accessibility across our platform, some content from external links or third-party elements (e.g., embedded bonus offers, casino widgets, promotional banners) may not fully comply with our standards. We cannot guarantee the accessibility of content not hosted directly by uk-lucky-game.com.
What We Do to Support Accessibility
- Use of semantic HTML5 and ARIA regions (e.g.,
header,main,nav,footer). - Keyboard-accessible navigation and controls (no keyboard traps).
- Visible focus states and skip link to bypass repetitive content.
- Text alternatives for informative images and meaningful link text.
- Color contrast targeting WCAG 2.1 AA ratios.
- Responsive design with scalable text (up to 200% without loss of content or functionality).
- Form labels, error messaging, and instructions associated to inputs.
- Continuous testing with automated tools and manual checks.
Supported Browsers & Assistive Technologies
We aim to support modern browsers and assistive tech commonly used in the UK:
Experience may vary with third-party embeds and external websites linked from our pages.
Keyboard Navigation Tips
- Tab / Shift+Tab to move focus.
- Enter / Space to activate focused controls.
- ↑/↓/←/→ to navigate menus or sliders when supported.
- Use the “Skip to content” link at the top to jump directly to the main area.
Alternative Formats
If you need content in an alternative format (e.g., large print, plain text, or accessible PDF), please contact us and we will make reasonable efforts to accommodate your request.
Feedback & Contact
Your experience matters. If you encounter accessibility barriers on our website or have suggestions for improvement, please reach out:
Accessibility Contact
Email: support@uk-lucky-game.com
Escalation & Enforcement
If you are not satisfied with our response, you may seek guidance from relevant UK bodies. For privacy-related issues, you can contact the Information Commissioner’s Office (ICO). For general digital accessibility concerns, you may also consult UK government resources on accessibility.
uk-lucky-game.com is committed to ensuring digital accessibility for all users, regardless of ability or technology. We strive to continually improve the user experience for everyone, and we actively apply the relevant accessibility standards across our platform.
Our Commitment
We believe that everyone deserves equal access to information and services, including people with:
- Visual impairments
- Hearing impairments
Ongoing Improvements
Accessibility is an ongoing effort. We regularly review pages, components, and new features to improve compliance with WCAG 2.1 AA and to enhance usability for all visitors.
Responsible Gambling
We promote safe play and feature only UKGC-licensed brands. For support, visit GamCare and BeGambleAware. 18+ only.